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How Can We Help?

  • Terms & Conditions
    Please go here to view our terms of conditions.
  • Standard Cleaning
  • Deep Cleaning
  • Move In/ Move Out Cleaning
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  • Which area do you serve?
    We service Milwaukee, and surrounding areas.
  • Can I request special tasks or extras?
    You bet! You’ll find the extra services we offer on our booking page here. If there are any special instructions, please let us know in the area provide
  • Do you bring your own cleaning supplies, products and equipment?
    Yes, we provide all cleaning supplies, products and equipment. But if you would like us to use your products or equipment, just let us know!
  • How do I book my first appointment?
    Simply go to our booking page and schedule your appointment online. Alternatively, you can give us a call/text, send an email or chat with one of our agents.
  • Services We Do Provide
    Deep Cleaning Standard Cleaning Move In/Move Out Cleaning Recurring Cleaning
  • What if I need a to cancel a booking?
    No worries! You can either email us at or call/text us at (414)404-7241 and we will take care of everything. Please give us 24 hours’ notice.
  • Can you clean if I'm not home?
    Absolutely! Contact us and we will work out all the details!
  • What are your hours?
    Our customer service team is available to serve you 9:00 am – 5:00 pm, Monday – Friday. You can book your services 24 hours a day on our booking page here.
  • What is your refund policy?
    If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7-day window).
  • Can I trust Excellence House Cleaning professional?
    All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those that apply end up working as an Excellence House cleaner.
  • Do your crew members go through a criminal record check?
    Yes, they do. We require a criminal record check on all of our applicants as the last step in our pre-screening process.
  • What happens if something goes wrong during my appointment?
    If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
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